Member Services
Phone & Email
- Toll-Free (outside Ada, inside service area): (877) 456-3031
- Local Ada Area: (580) 332-3031
- Email People’s Electric Cooperative
Regular Office Hours
- Monday through Thursday, 7:30 a.m. to 5:30 p.m.
- Friday, 8:00 a.m. to 12:00 p.m.
Report Power Outages
- 24 hours a day, 7 days a week
- Toll-Free (outside Ada, inside service area): (877) 272-1500
- Local Ada Area: (580) 272-1500
- See our Outage Reporting page for additional ways to notify us of your outage.
Mailing Address
- People’s Electric Cooperative
PO Box 429
Ada, OK 74821-0429
Office Locations
Reasons for Calling
Member Services
Call at (877) 456-3031 or (580) 332-3031 if you have questions such as:
- Your lights blink off and on, especially when it rains
- You would like information about heat pumps, rebates, water heaters, or generators
- Your bill is too high
- You received a cut-off notice
- You’re moving and need your service shut off
- You need to get electricity (existing service or new home/business construction)
- You want a separate meter at your barn
- You’d like information about your capital credits
- You want to have your electric bill drafted from your checking or savings account each month
Outage Line
Call at (877) 272-1500 or (580) 272-1500 if:
- Your power is off/You just saw an electric line go down
Phone Number Update Line
Call at (580) 272-1508 if:
- You’d like to update your phone number(s) on file in the event of an outage at your location
Pay-by-Phone System
Call at (580) 272-1507 if:
- You would like to pay your bill over the phone or check your account balance
DelayPay System
Call at (580) 272-1509 or visit our Billing Options page if:
- You need extra time to pay your bill
Call OKIE
Call 811 or (800) 522-6543, or submit a ticket on the Call OKIE website if:
- You need to locate an underground wire, gas, water, oil or sewer line
Vegetation Management
Call at (580) 559-8482 or PEC’s Vegetation Management Department if:
- You have trees that need trimming that are in close proximity to PEC lines