Contact Us

Member Services

Phone & Email

Regular Office Hours

  • Monday through Thursday, 7:30 a.m. to 5:30 p.m.
  • Friday, 8:00 a.m. to 12:00 p.m.

Report Power Outages

Mailing Address

  • People’s Electric Cooperative
    PO Box 429
    Ada, OK 74821-0429

Office Locations

Reasons for Calling

Member Services

Call at (877) 456-3031 or (580) 332-3031 if you have questions such as:

  • Your lights blink off and on, especially when it rains
  • You would like information about heat pumps, rebates, water heaters, or generators
  • Your bill is too high
  • You received a cut-off notice
  • You’re moving and need your service shut off
  • You need to get electricity (existing service or new home/business construction)
  • You want a separate meter at your barn
  • You’d like information about your capital credits
  • You want to have your electric bill drafted from your checking or savings account each month

Outage Line

Call at (877) 272-1500 or (580) 272-1500 if:

  • Your power is off/You just saw an electric line go down

Phone Number Update Line

Call at (580) 272-1508 if:

  • You’d like to update your phone number(s) on file in the event of an outage at your location

Pay-by-Phone System

Call at (580) 272-1507 if:

  • You would like to pay your bill over the phone or check your account balance

DelayPay System

Call at (580) 272-1509 or visit our Billing Options page if:

  • You need extra time to pay your bill


Call 811 or (800) 522-6543, or submit a ticket on the Call OKIE website if:

  • You need to locate an underground wire, gas, water, oil or sewer line

Vegetation Management

Call at (580) 559-8482 or PEC’s Vegetation Management Department if:

  • You have trees that need trimming that are in close proximity to PEC lines