I. Objective:
To provide PEC's members a plan to avoid high seasonal billings by allowing an average payment amount in lieu of paying the actual current bill and to provide PEC’s member the option of having said average or actual bill automatically withdrawn from member’s financial institution.
II. Policy Content:
To establish a procedure to properly administer the Average Monthly Payment and Bills Electronically Transferred programs.
III. Provisions:
A. Average Monthly Payment - (AMP)
Eligibility for this program is limited to PEC members where electric service was delivered for the previous year. Monthly averages shall be calculated by taking the total of the electric bills for the previous 11 months, adding the current month’s electric bill, then dividing that total by twelve (12) to determine the average monthly bill. Each month the total bill is recalculated using this formula, which may result in some bills varying slightly from month to month. This amount plus any estimated or actual demand will be applied to the appropriate PEC rate. Rate changes or changes in the Member’s usage may warrant an additional adjustment to the monthly bill amount. Member’s participating in PEC’s Average Monthly Payment program will not receive written notification of the monthly changes to their bill amount.
The following provisions apply to members participating in AMP
- The plan may be terminated for the following reasons:
a. Termination of electric service by the member. The entire balance will become due immediately.
b. Nonpayment of electric bill or other violation of PEC's Terms & Conditions of Service. The entire balance must be paid prior to PEC restoring service.
c. The member may cancel by bringing their account balance current and have no outstanding balance.
d. PEC may terminate if the member fails to pay the average amount on a current basis. - Accounts are subject to a late penalty if payments are made after the due date.
B. Bills Electronically Transferred (SureBET)
Members may elect to have either their actual monthly electric bill or their average monthly electric bill (for those members participating in PEC’s AMP program) automatically deducted from their bank account.
- Actual Monthly Draft
a. The member allows PEC to electronically draft their financial institution on the due date of each month the amount stated on member’s electric bill. If the due date falls on a weekend or holiday, the draft will be posted to the member's account on the next business day.
b. If the electronic draft is returned unpaid for two (2) or more times during a twelve (12) month period, PEC will have the option to terminate the program and require the member to bring their account current or be subject to PEC's rules for disconnection of service.
c. Any discrepancies or questions regarding the current electric bill should be resolved in time to allow sufficient time to process bill changes prior to draft.
- Average Monthly Payment (AMP) Draft
This program is calculated using the same method as the "AMP" options listed above under A. All the provisions applicable to the "AMP" are the same for this program with the following exceptions:
a. The member allows PEC to electronically draft their financial institution on the due date of each month the amount stated on member’s electric bill. If the due date falls on a weekend or holiday, the draft will be posted to the member's account on the next business day.
b. PEC will pay interest on overpayments on an annual basis.
c. If the electronic draft is returned unpaid for two (2) or more times during a twelve (12) month period, PEC will have the option to terminate the program and require the member to bring their account current or be subject to PEC's rules for disconnection of service.
d. Any discrepancies or questions regarding the current electric bill should be resolved in time to allow sufficient time to process bill changes prior to draft.
IV. Responsibility:
It will be the responsibility of the Director of Member Services to properly administer these provisions.
Approved by the Board of Trustees
- Effective Date: January 1, 1994
- Second Revision: June 30, 2009
- Third Revision: November 30, 2010
- Fourth Revision: February 26, 2019
- Fifth Revision: January 25, 2023
- Sixth Revision: December 18, 2025
- Sixth Revision Effective Date: February 1, 2026