Following severe storms, damage to PEC's electric distribution system may be extensive. In that case, it could take hours, or even several days, to complete repairs. In case of severe storms and power outages, members who must have a constant supply of electricity should be prepared with an emergency backup plan. The plan could include arrangements to move to an alternate location, use of a portable generator, and/or installation of a battery backup on important electrical devices.
Members with special medical needs can be disconnected for not paying their PEC bills or for defaulting on payment arrangements. Our disconnection procedures are available upon request by contacting our Member Services Department. Visit our Contact Us page for more information. PEC provides various notices before disconnection occurs, and when applicable, works with members on payment arrangements. As with power outages, members who must have a constant supply of electricity should be prepared with an emergency backup plan.