Why isn’t the outage in my area mentioned on Facebook or Twitter?

Because our Facebook and Twitter pages are not tied to our outage-reporting system and are not monitored 24/7, please report all outages by calling (580) 272-1500, via SmartHub, or our Outage Texting Service.

While even one of our members without power is a problem we take very seriously, to avoid posting information on our social media pages that is not relevant to the majority of our members, in most cases we try to post only information about outages that affect 500 of our active accounts for at least 30 minutes.