Delay Pay

Collection Action

If a DelayPay extension is not granted and collection action is required:

  • There is a $50 charge for each collection trip made by our line technician
  • Once an account is disconnected, another $50 charge is made for reconnecting the service during regular business hours Monday through Friday between 8 a.m. and 5 p.m.
  • After hours, the reconnect fee is $100
How to Request an Extension

To use DelayPaid, simply call PEC at (580) 272-1509. Follow the simple prompts by using your touch-tone phone. Your payment will be extended for at least 10 extra days. (The automated system will tell you the exact date.) For example, if the due date of your notice is April 23rd, your due date will be delayed until May 3rd. Once your payment extension has been granted, you will be given a new payment due date and a confirmation number for your records.

Your first DelayPay extension within a 12 month period is free! For each monthly extension thereafter during a 12-month period, a $15 charge will appear on your statement.