New Construction Services Representative I

Job Description

• Provides accurate and timely information to members concerning new construction accounts, and inquiries via phone, in-person, and written correspondence. This includes assisting with new service connections and transfers for both new and existing accounts.
• Clearly explains the cooperative's policies, procedures, and terms and conditions related to the new construction process through various communication channels.
• Ensures strict attention to detail in handling all paperwork required to expedite member requests, ensuring prompt processing and release of new construction documents.
• Advises members throughout the construction process and facilitates effective communication with employees involved in the new construction process to ensure timely job completion.
• Processes easement data related to members' new construction projects, ensuring landowner identification, precise legal descriptions, and clear documentation of the easement's purpose.

Job Related Qualifications

• Bachelor's degree preferred.
• Should possess at least two years' of experience working directly with the public in a similar work environment.
• Must possess excellent communication skills, both oral and written.
• Must be proficient in Adobe, Excel spreadsheets, and have strong computer skills.