New Pay by Phone System

🚨We are thrilled to announce that our 𝐨𝐮𝐫 𝐧𝐞𝐰 𝐩𝐚𝐲 𝐛𝐲 𝐩𝐡𝐨𝐧𝐞 𝐬𝐲𝐬𝐭𝐞𝐦 𝐢𝐬 𝐨𝐟𝐟𝐢𝐜𝐢𝐚𝐥𝐥𝐲 𝐥𝐢𝐯𝐞! 🎉
Here’s a quick guide on what to expect when calling (580) 272-1507:

1️⃣ 𝐏𝐫𝐞𝐬𝐬 𝟏 𝐟𝐨𝐫 𝐄𝐧𝐠𝐥𝐢𝐬𝐡 𝐨𝐫 𝟐 𝐟𝐨𝐫 𝐒𝐩𝐚𝐧𝐢𝐬𝐡
2️⃣ To make a payment:
𝐏𝐫𝐞𝐬𝐬 𝟏 𝐟𝐨𝐫 𝐂𝐚𝐫𝐝 𝐏𝐚𝐲𝐦𝐞𝐧𝐭 💳
𝐏𝐫𝐞𝐬𝐬 𝟐 𝐟𝐨𝐫 𝐂𝐡𝐞𝐜𝐤 𝐏𝐚𝐲𝐦𝐞𝐧𝐭 💸
3️⃣ Enter your 𝐁𝐢𝐥𝐥𝐢𝐧𝐠 𝐀𝐜𝐜𝐨𝐮𝐧𝐭 𝐍𝐮𝐦𝐛𝐞𝐫 followed by the pound key (#) 🔢
4️⃣ The system will 𝐜𝐨𝐧𝐟𝐢𝐫𝐦 𝐲𝐨𝐮𝐫 𝐚𝐜𝐜𝐨𝐮𝐧𝐭 𝐧𝐮𝐦𝐛𝐞𝐫 and ask you to press 1 to confirm ✅
5️⃣ 𝐅𝐢𝐫𝐬𝐭-𝐭𝐢𝐦𝐞 𝐜𝐚𝐥𝐥𝐞𝐫𝐬 will be prompted to enter the 𝐥𝐚𝐬𝐭 𝟒 𝐝𝐢𝐠𝐢𝐭𝐬 𝐨𝐟 𝐲𝐨𝐮𝐫 𝐒𝐨𝐜𝐢𝐚𝐥 𝐒𝐞𝐜𝐮𝐫𝐢𝐭𝐲 𝐍𝐮𝐦𝐛𝐞𝐫 to set up a PIN 🆔
6️⃣ 𝐄𝐱𝐢𝐬𝐭𝐢𝐧𝐠 𝐮𝐬𝐞𝐫𝐬: Enter your 𝟒-𝐝𝐢𝐠𝐢𝐭 𝐏𝐈𝐍 (typically the last 4 digits of your SSN) 🔒

Need to change your PIN? Simply press 𝟐 instead of making a payment 🛠️

🔐 𝐖𝐡𝐲 𝐭𝐡𝐢𝐬 𝐜𝐡𝐚𝐧𝐠𝐞?
We know this new process may feel different, but it’s all about 𝐞𝐧𝐡𝐚𝐧𝐜𝐞𝐝 𝐬𝐞𝐜𝐮𝐫𝐢𝐭𝐲 for our members. Protecting your information is our top priority! 💪

Thank you for your understanding as we continue to improve our services! If you have any questions, feel free to reach out. by calling Member Services (580) 332-3031 during regular business hours.📞💬