{"id":35769,"date":"2021-04-22T05:13:13","date_gmt":"2021-04-22T10:13:13","guid":{"rendered":"https:\/\/www.peopleselectric.coop\/?page_id=35769"},"modified":"2022-11-07T07:58:35","modified_gmt":"2022-11-07T13:58:35","slug":"texting-service","status":"publish","type":"page","link":"https:\/\/www.peopleselectric.coop\/outages-safety\/outage-reporting\/texting-service\/","title":{"rendered":"Texting Service"},"content":{"rendered":"

People’s Electric Cooperative’s (PEC’s) Outage Texting Service is a free<\/strong> service that allows members with five or fewer accounts to report their outages in a manner that goes directly to our outage management system so that a crew can be dispatched as quickly and safely as possible. It provides an alternative to calling us in an outage situation and is just as accurate as reporting via phone call. View PEC’s Outage Texting Flyer (PDF)<\/a> with step-by-step instructions and sample screenshots.<\/p>\n

Note:<\/strong> Before you report your outage (if safe and possible), please visit our Outage Reporting page<\/a> for more information and for steps you can take to help us determine if the service problem exists within your home’s electrical system or on our system. Taking this step could help get your power back on more quickly. Also, for frequently asked outage questions, visit our Outage Map & FAQ’s page<\/a>.<\/p>\n

First, is Your Correct Phone Number on File?<\/h2>\n

It’s essential that PEC have the mobile phone number associated with your account. Register your mobile phone number with the cooperative’s information system today by contacting us one of three ways:<\/p>\n